Coaching software that grows with you.

No. You choose a plan when you sign up, and it starts as a 14-day free trial with no card collected. Nothing is charged until you add a card.

Add a card any time during the trial to keep going without interruption. If day 14 arrives with no card on file, your account pauses — no charge, and your data stays safe. Add a card whenever you’re ready and everything picks back up.

Pay for 10 months, get 12 — two months free on every paid tier. Cancelling stops the next renewal: you keep your plan to the end of the year you’ve paid for, and that year isn’t refunded automatically. If something went wrong, ask from Billing and we’ll review it. You can switch between monthly and annual from Billing, which shows when the change takes effect before you confirm.

Nothing, automatically. Existing clients keep training, and we prompt you to pick the next tier when you add someone past the cap. There is no overage line on any Fitquency invoice.

The platform fee is separate from card processing and falls as you move up tiers — 5% on Solo, 3% on Professional, 1.5% on Studio, and 0% on Gym. Standard card-processing rates from the payment provider apply on top, passed through at cost and shown before you enable payments; gyms on any tier can optionally pass that processing cost to the paying client where state rules permit. Fitquency does not add its own percentage beyond the platform fee, and app stores take nothing from training revenue.

There’s no blanket guarantee, but refunds are available on request — reach out and we’ll work it out. There’s no risk to trying it first: the 14-day trial never requires a card.

Fitquency is US-only today, billed in USD.